By Using Our Site, You Accept These Terms and Conditions


Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.rightpathtuition.co.uk (“Our Site”). You may wish to print a copy of these Terms and Conditions for your

future reference.

These Terms and Conditions were last updated in September 2022.


Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.


1. Definitions and Interpretation


1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:


  • “Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
  • “We/Us/Our” means Right Path Tutors Limited; a company registered in England and Wales with a registered office at: Lothlorian, Padworth Lane, RG7 4HS

2. Information About Us


2.1 Our Site is operated by Right Path Tutors Limited 

 

We are a limited company registered in England and Wales. Our registered address is Lothlorian, Padworth Lane, RG7 4HS


3. How to Contact Us


To contact Us, please email Us at rightpathtutors@hotmail.com or telephone Us on 07917105602 or 07854726101


4. Access to Our Site


4.1 Access to Our Site only is free of charge.


4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.


4.3 Access to Our Site is provided on an “as is” and on an “as available” basis.


We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation, but this may not always be possible.


5. Changes to Our Site



We may alter and update Our Site (or any part of it) at any time.

6. Changes to these Terms and Conditions


6.1 We may alter these Terms and Conditions at any time.


As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.


6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.


7. International Users


Our Site is intended for users both in the UK and internationally.


8. How You May Use Our Site and Content (Intellectual Property Rights)


8.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise.


All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.


8.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app).


8.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.


8.4 You may not modify the printed copies or downloaded extracts in any way.


Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.


8.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.


8.6 You may not use any Content from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable).


This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.


8.7 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting.


Further information is available from the UK Intellectual Property Office.

9. Links to Our Site


9.1 You may only link to the homepage of Our Site,
www.rightpathtutorsuk.co.uk

Linking to other pages on Our Site requires our express written permission.


9.2 Links to Our Site must be fair and lawful.


You must not take unfair advantage of Our reputation or attempt to damage Our reputation.


9.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).


9.4 Your link should not use any logos or trademarks displayed on Our Site without Our written permission.


9.5 You must not frame or embed Our Site on another website without Our written permission.


9.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.


10. Links to Other Sites


10.1 Links to other websites may be included on Our Site.


Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.


10.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.


11. Disclaimers


11.1 Nothing on Our Site constitutes professional advice on which you should rely.


It is provided for general information purposes only.


11.2 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.


11.3 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.


12. Our Liability


12.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.


12.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.


12.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.


12.4 If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.


13. Viruses, Malware, and Security


13.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.


13.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.


13.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.


13.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.


13.5 You must not attack Our Site by means of a denial-of-service attack, a distributed denial of service attack, or by any other means.


13.6 By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990.


Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.


14. Acceptable Usage of Our Site


14.1 You may only use Our Site in a lawful manner:


  1. You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
  2. You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
  3. You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.


14.2 If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions.


We may take one or more of the following actions in response:

  1. Suspend or terminate your right to use Our Site;
  2. Issue you with a written warning;
  3. Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
  4. Take further legal action against you, as appropriate;
  5. Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
  6. Any other actions which We deem reasonably appropriate (and lawful).


14.3 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach.

15. How We Use Your Personal Information


We will only use your personal information as set out in Our Privacy and Cookie Policy


16. Communications from Us


16.1 If We have your contact details, We may send you important notices by email from time to time.


Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.


16.2 We will not send you marketing emails without your express consent.


If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 30 days for your request to take effect and you may continue to receive emails during that time.


16.3 For questions or complaints about communications from Us, please contact Us using the details above in Part 3.


17. Law and Jurisdiction


17.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.


17.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.


17.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.


17.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.


We keep our statement under regular review. These Terms and Conditions were last updated September 2022.

Client Terms


These terms and conditions, herein referred to as the “Client Terms” set out the terms and conditions under which Right Path Tutors Limited, with a registered office at: Lothlorian, Padworth Lane, RG7 4HS, herein referred to as “RPT” or “We” grant to You, a licence to use RPT’s virtual online platform (available via the Site) which is dedicated to facilitating the sourcing of Tutors by enabling registered Clients to access publicly available profiles of various Tutors offering Tutoring Services in various subjects (the “Agreement”).


In providing the Site and the RPT Services, RPT does not provide the Tutoring Services. To use the Tutoring Services, the Client enters into a legally binding Contract with the Tutor.


The terms of the Tutoring Terms are set out in Schedule 1. If You make a booking for any Tutoring Services using the Site You are agreeing to the terms of the Tutoring Terms at Schedule 1. In these Client Terms, references to “You” and “Your” are references to the Client registered on the Site who may benefit from the Tutoring Services offered by Tutors by way of using the RPT Services provided by RPT. When You use the Site and the RPT Services (together, the “Services”), You agree that these Client Terms apply to that use in addition to any other terms and conditions which may apply including the Terms of Service (where applicable) which are incorporated by this reference. You acknowledge that you have read and understand the Privacy Policy and Cookie Policy. You also agree that the Tutoring Terms apply to the Tutoring Services from the Tutor.


1. Your agreement with Right Path Tutors Limited 


These Client Terms govern the activities of Clients in relation to Your use of the Services. By using the Services, You accept these Client Terms and the Tutoring Terms in full. RPT and/or the Tutor reserves the right to change the terms relating to these Client Terms and/or Tutoring Terms (or any part) at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. Read it carefully and ensure that You understand its effect before proceeding to use the Services. If You disagree with any part of the Client Terms, do not use the Site or the Services. If You are uncertain as to Your rights under these Client Terms or You want any explanation about them please contact us. These Client Terms were last updated January 2023.


2. Definitions


2.1 The following definitions shall apply in this Agreement:


  • Account means the secure account(s) created by You, which holds Your personal information and from where You can access the Services via Your RPT Login.
  • Client means a person who is registered to use the RPT Site with a view to directly engaging with the Tutor for the provision of Tutoring Services on the Tutoring Terms, whether that be the Student and/ or (if under eighteen (18)), the Student’s Sponsor.
  • Client Tools refers to the minimum requirements for using and accessing the RPT Services including the use of a computer, recommended browser, webcam, a broadband internet connection (with sufficient bandwidth), a sound card and a headset and microphone.
  • Confidential Information means any information which is imparted or obtained under this Agreement by RPT to You on, before or after the commencement in confidence (whether in writing, verbally or by other means and whether directly or indirectly) or is of a confidential nature, relating to the business or prospective business, current or projected plans or internal affairs of RPT including, but not limited to information pertaining to Tutors, Tutor Correspondence, logging in, RPT correspondence and any other commercial, financial or technical information or other information relating to the business or prospective business of RPT which might reasonably be considered to be confidential in nature.
  • Contract means the period during which, and the terms upon which, You are provided with Tutoring Services by any one Tutor as agreed between You and the Tutor via the Site. 
  • Data Protection Legislation means the Data Protection Act 2018, the UK GDPR (as defined in the Data Protection Act 2018), the Regulation of Investigatory Powers Act 2000, the Telecommunications (Lawful Business Practice) (Interception of Communications) Regulations 2000 (SI 2000/2699), the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003) and all applicable laws and regulations relating to the processing of personal data and privacy, including where applicable the guidance and codes of practice issued by the Information Commissioner.
  • Dispute means any dissatisfaction expressed by You or any complaint made by You or any other dispute or potential dispute or claim made by You in connection with the provision of the Tutoring Services rendered by a Tutor.
  • Intellectual Property Rights means patents, rights to inventions, copyright and related rights, trade marks, trade names, domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including without limitation know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
  • Losses means any claims, losses, demands, actions, third party claims, damages, costs (including court costs and legal fees), fines, liabilities, obligations, liens and expenses.
  • Materials refer to content relating to the Tutoring Services (including images (audio and/or visual), text, music, trademarks, symbols, logos and slogans).
  • RPT Login refers to Your unique username and password.
  • RPT Payments means the amounts payable by You to RPT in consideration for the provision of the RPT Services to You, as set out on the Site.
  • RPT Services includes the provision of an online platform i.e. a website whereupon RPT provides an online marketplace for Clients to contact Tutors, the Site plus a database of Tutors, back office support including customer services, billing, website and IT services including the use of the virtual Tutorial space.
  • Selection Criteria means the selection criteria as set out on the Site.
  • Service Fees per transaction booking fee charged to Client when buying a ten-hour block. 
  • Services refer to both the RPT Services and the Tutoring Services provided by the Tutor.
  • Sign Up means registering on the Site as a Sponsor and/ or Student set out in clause 3.4.
  • Site means a website owned and managed by RPT.
  • Sponsor means the individual contracting on behalf of the Student with RPT provision of the RPT Services e.g. a Parent/ Guardian/ Carer or other person (or the same person as the Student if they are over eighteen (18) years old) with responsibility for the Student and/ or the payment of the Tutor Fees.
  • Student means a person using the RPT Services to receive Tutoring Services.
  • Tutor means a registered tutor who has been selected to join the RPT community of Tutors and who wish to offer Tutoring Services to clients using the RPT Services to do so.
  • Tutor Fees means the amounts payable by You to the Tutor for the Tutoring Services, as set out on the Site.
  • Tutoring Services means the provision of online tutoring by a Tutor by way of individual Tutorials in real-time and Instant Help Sessions, suitably tailored to meet the individual requirements of the Students including access to the Recordings.
  • Tutoring Terms means the contract between You and the Tutor for the provision of the Tutoring Services, as set out in Schedule 1.
  • UGC means user generated content provided (including Materials as defined), uploaded, embedded or otherwise displayed and/ or stored on the Site by the Client for the purposes of using or accessing the Services which may include but are not limited to Your profile, text, articles, images, graphics, photos, stories, audio, video, software, audio-visual combinations, interactive features and other materials in any form, medium or technology now known or hereinafter developed that may be viewed on, accessed through or disseminated publicly on the Site for Your use and for use by RPT and a Tutor.
  • VAT means value added tax chargeable under English law for the time being and any similar additional tax.
  • Written Notice means any notice given under this Agreement shall be in served by e mail by RPT to the address submitted to the Sponsor’s account and by Sponsor to RPT at rightpathtutors@hotmail.com
  • You means either Client, Sponsor or Student as the context requires.

3. Client registration and RPT Services


3.1 There is a two-step approach to signing up to the Site.


3.2 If the Student is under eighteen (18) years of age, the Student’s Sponsor will need to register and provide us with their name and email address to set up an Account with the Site through the registration process.


 3.3 Sponsors shall be responsible for managing the provision of all elements of receipt of the Services on behalf of Students including but not limited to being responsible for paying Tutor Fees and receiving email communications


3.4 During Sign Up, in order to provide You with maximum protection, You will be asked to input Your username and You will be asked to choose a password to access Your Account on the Site and to benefit from the Services in accordance with these Client Terms.


You will keep Your password relevant to the Site and the Services confidential and not reveal it to anyone else. You are responsible for all activities that are carried out under Your username and password which shall represent Your RPT Login. We do not have the means to check the identities of all people using the Site and will not be liable where Your username and/or password are used by someone else. You agree to notify RPT immediately by email to rightpathtutors@hotmail.com of any unauthorised use of Your Account of which You become aware.


3.5 You will not create additional Accounts for the purpose of abusing the functionality of the Site or other registered Clients or for any other reason in breach of this Agreement.


3.6 Once You have secure logins to the RPT Site, You will then be required to complete Your registration by telling us some basic information about You and the subjects You wish to receive Tutoring Services for by using our simple online form (“Registration”).


3.7 Completing Registration will give You access to protected areas of the Site.


You can select potential Tutors by reviewing their personal details. If applicable, You may read Client Ratings from others who have previously been a client of that Tutor.


4. Client obligations

4.1 When You use the Site and the RPT Services and when You book and accept the Tutoring Services, You must comply with any requirements as directed by RPT and the Tutor as amended from time to time and in accordance with these Client Terms.


In particular You agree:


4.1.1 to provide all service, telephony and/or other fees and costs associated with Your access to and use of the Services;


4.1.2 to obtain and maintain all Client Tools to use and access the Services in accordance with the clauses 5.2, 5.3 and 5.4.


Any problem concerning a technical issue regarding a Client’s personal computer or internet service provider is not the responsibility of RPT. You must use a headset and microphone (not loudspeakers) which must be plugged in and fully configured;


4.1.3 To buy, keep up to date and pay for the latest available version of security software to protect against the transmission of viruses and other computer malware during Your access to and use of the Services;


4.1.4 To provide promptly and give to the Tutor all such information as they may reasonably require in connection with the provision of the Services;


4.1.5 To notify RPT immediately should the Student become ill or otherwise unable to take part on a lesson in any way and unable to attend Your lesson

You MUST give 24 hours notice to the tutor if you cannot attend their session. If 24 hours are not given, money will be lost and the session will be missed. The Tutors are not obliged to rearrange such sessions when a minimum 24 hour notice is not given


4.1.6 to be solely responsible in assessing the suitability of a Tutor to deliver the Tutoring Services and the accuracy of their stated credentials, expertise, references, CRB/DBS (where applicable).


CRB/DBS and any qualification of the Tutor is self-certified by the Tutor and is not verified, validated or checked by RPT


4.1.7 To contact a Tutor via RPT website only.


Other means of communication is prohibited;


4.1.8 not to act as an agent to promote the services or opportunities of a company; and,


4.1.9 not to publish any abusive comments about a Tutor or another Student on the Site or any other place including defamatory or derogatory comments.



5. Right Path Tuition obligations


5.1 In consideration of the RPT Payments, RPT agrees to:


5.1.1 Provide the RPT Services with all due care, skill and ability and in a timely manner and in the best interests of the Client and the Tutor;


5.1.2 Provide promptly and give to the Client all such information as they may reasonably require in connection with the provision of the RPT Services.


5.2 In exceptional cases, there may be other reasons relating to incompatibility or otherwise as to why You may be unable to successfully validate and access the Services.


5.3 RPT uses all reasonable endeavours to make the Services available to all and where this is not possible for any reason whatsoever, RPT shall not be responsible nor liable to You as a result of any act or omission on Your part relating to Your inability to access the Services in whole or in part including but not limited to:


5.4.1 resultant feedback (echos), audio break-ups, video or sound delays;


5.4.2 Your failure to use and configure the prescribed headset and microphone;


5.4.3 Your failure to at least meet the minimum system requirements.


5.5 You acknowledge and accept that from time to time, You may experience entire or partial failure of Your video during a Tutorial due to fluctuations or insufficient bandwidth and under such circumstances, You agree that the Tutorial shall continue without video and confirm that this is acceptable to You in all circumstances.


5.6 For the avoidance of doubt, You will not receive a full or partial refund for bandwidth-related interferences.


6. RPT Payments and Tutor Fees


6.1 You will buy 5-hour blocks from the RPT website directly and you will not pay the tutor directly. In doing so, your account will be terminated and We may take legal action.  


6.2 Refunds will NOT be given in any circumstances. You will be entitled to the full hours you have paid for, provided at least 24 hours was given to the tutor when cancelling a tutorial.  


7. Conduct and fraud


7.1 You may only access the Site and use the Services for lawful purposes.


7.2 You are responsible for complying with any and all laws, rules, and regulations relating to Your use of the Services.


7.3 You agree that You will treat the Tutors with respect and not use obscenities, make threats, or discuss matters other than those directly related to the subject of the Tutorial.


7.4 Save for where it may be deemed necessary as in clause 11, You agree that You will not disclose any information to a Tutor that could be considered personally identifiable information including Your address, telephone number, email address, National Insurance number, password or any other information that could be used to identify or locate You.


7.5 A violation of this Agreement may lead to a suspension of Your Account and a termination of this Agreement.


Notwithstanding this clause, it is understood that RPT will pass Your name on to Your Tutor to enable You to use the Services.


7.6 You agree that You will not solicit any such information from any Tutor and agree that if any Tutor ever discloses such information to You, asks You for any personal information, or suggests any offline meeting or conversation, You will immediately report this to us.


7.7 You acknowledge that we may screen UGC and that we shall have the right (but not the obligation), in our sole discretion, to remove any UGC.


7.8 We may terminate any Tutorial where we consider, in our sole discretion, that You are uploading or otherwise transmitting inappropriate content.


We also have the right to remove any UGC that violates these Client Terms or is otherwise, in RPT’s sole opinion, objectionable or in any way offensive.


7.9 You shall not, without the prior written consent of RPT, at any time from the date of commencement of these Client Terms to the expiry of six (6) months after termination of these Client Terms whereupon Your Account and RPT Login are deactivated, solicit or encourage one to one tuition or other tuition services either in person or online to a person who is, or has been, a Tutor introduced to You by RPT.


8. Intellectual property


8.1 When using the Services, if You publish any UGC via the Site by way of uploading text, images or videos or contributing to publicly accessible areas of the Site, You automatically grant:


8.1.1 to RPT and the Tutor, a worldwide, non-exclusive, royalty-free, perpetual, transferable license (with right to sub-license) to use, record, publish, distribute, prepare derivative works of, display and perform all that UGC, or any part of it, and the Intellectual Property Rights therein, in connection with the provision of the Services, including without limitation the reproduction and sale of the UGC, or any part of it, and products incorporating the same for use by any person anywhere in the world including promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels;


8.1.2 to each user of the Services whether registered as a Tutor or Client or not, a worldwide, non-exclusive, perpetual, royalty-free license to access Your UGC through the Services, and to use, reproduce, distribute, prepare derivative works of, display and perform such UGC to the extent permitted by the functionality of the Services and under the terms of this Agreement.


8.2 "Publicly accessible" areas of the Site are intended by RPT to be those parts of the Site that are available to all of those visiting the Site whether registered on the Site or not.


8.3 You acknowledge that all Tutorials You participate in may be recorded and You agree to the storage and use of such Recordings by RPT


8.4 You agree that any UGC You contribute to Tutorials or to the Site and/ or Services in general will not contain any third party copyright material, or material that is subject to other third party proprietary rights (including rights of privacy or rights of publicity), unless You have a formal agreement or permission from the rightful owner, or are otherwise legally entitled to use the UGC in question and to grant the licenses referred to in clause 8.1.1 and 8.1.2.


8.5 All Intellectual Property Rights in all Materials produced by the Tutor pursuant to the performance of the Tutoring Services shall be the property of the Tutor.


8.6 The Intellectual Property Rights contained on the RPT Site cannot be used, modified, copied, distributed, adapted, altered, or in any way dealt with, without RPT’s written permission.


8.7 You acknowledge that all Intellectual Property Rights in and relating to RPT are owned by RPT or RPT’s licensors.


9. Cancellations, rescheduling, no-show


9.1 This clause shall not apply to any cancellation or termination of a Tutorial under clause 13.2.


9.2 Your rights to cancel the Tutoring Services are set out in the Tutoring Terms in Schedule 1.


9.3 You must give 24 hours notice to cancel a live session, in any circumstances. If you do not give 24 hours, the tutor is in their full right not to reschedule that lesson and money paid for that session will not be refunded.


10. Data protection and privacy


10.1 In respect of any Personal Data (as defined in the Data Protection Legislation) processed by RPT and the Tutor pursuant to these Client Terms, both parties warrant that they shall comply and will continue to comply with the Data Protection Legislation.


10.2 You acknowledge that You have read and understand RPT’s Privacy Policy and Cookie Policy.


10.3 You hereby agree that by releasing any Personal Data as submitted by You on the Site, You acknowledge that You are wilfully providing Your Personal Data for the purpose of receiving the Services.


10.4 You understand that by accepting these Client Terms, You agree that RPT and the Site are not responsible for any advice or information given by a Tutor.


12. Disputes


12.1 All Disputes reported to RPT by a Client (or by a Tutor) via the Site will be investigated by RPT.


12.2 The parties agree that they shall attempt in good faith to resolve any Dispute promptly through negotiations between You and an officer of RPT.


RPT will use all reasonable endeavours to provide a written response via email to any issue raised by a Client or a Tutor via the Site within fourteen (14) days. RPT reserves the right to inform a Tutor or a Client respectively of any Dispute raised against them and to provide them with a copy of any response provided by RPT.


12.3 During any given Contract, You must inform RPT immediately and in any event, within forty eight (48) hours, of any Dispute You may have with a Tutor in connection with the provision of the Tutoring Services rendered by a Tutor or otherwise.


12.4 You agree to cooperate fully with RPT in resolving any Dispute with a Tutor.


12.5 RPT reserves the right to suspend Your Account with immediate effect while an investigation is conducted.


Your Account may be reactivated once an investigation has been completed.


12.6 The outcome of any investigation instigated by You or a Tutor is entirely at RPT’s discretion, acting reasonably.


13. Termination


13.1 Subject to 13.2, these Client Terms shall commence on the date We activate Your Account on the Site and shall continue unless terminated with immediate effect (without compensation) upon either party serving Written Notice on the other or, if the Client is committed to an existing Contract, upon the conclusion of the existing Contract provided that RPT has no objections.


You agree that by entering into this contract You are waiving Your statutory cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”) and agree for the Services to start on the Deemed Start Date.


13.2 RPT may terminate this Agreement with You immediately without compensation or Written Notice by ending Your access to the Services if You commit a breach of any of these Client Terms, or if:


13.2.1 any information provided by You is found to be untrue, inaccurate, out-of-date, or incomplete;


13.2.2 You act in any way that has brought, or could bring, RPT in to disrepute; or,


13.2.3 You do not show up at a Tutorial without having cancelled it or You repeatedly cancel Tutorials.


13.3 In the event of any such termination, Client shall pay for all Tutoring Services already successfully delivered and which are not the subject of a Dispute as at the date of termination and neither RPT nor the Tutor shall be liable for any Losses incurred by You after the date of termination.


13.4 For the avoidance of doubt, if RPT terminate this Agreement with You and You have paid the Tutor for Tutorials in advance, RPT agrees to procure that the Tutor will refund You all the pre-payments within fourteen (14) calendar days of termination.


RPT reserves the right to disallow a Student to re-register with a different Sponsor. If You are a Sponsor for more than one Student, RPT terminating a contract with any one Student shall not affect the same Sponsor’s ability to sponsor or continue to sponsor a new Student or existing Student, respectively.


13.5 You can always end Your contract with us.


Your rights when You end the Tutor Term will depend on how the Tutor is performing and when You decide to end the contract:


13.5.1 If the RPT Services have been misdescribed You may have a legal right to end the Agreement (or the RPT Services re-performed or to get some or all of Your money back);


13.5.2 If You want to end the Agreement with RPT because of something RPT has done or have told You RPT is going to do, which is not in line with this Agreement.


13.6 You can do this by sending us written notice.


14. Warranties and indemnities


14.1 As a Client, You hereby warrant, represent and undertake to RPT and Tutor that:


14.1.1 Student is at least eighteen (18) years of age and if not, the Sponsor will register on the Site;


14.1.2 You are personally responsible for the information posted by You on the Site and submitted throughout Sign Up and Registration which You shall ensure is accurate, true, up-to-date and complete at all times during;


14.1.3 You are wholly responsible for the appropriateness and the content of any UGC used and/ or submitted by You during Your Contract. No UGC will be offensive or defamatory;


14.1.4 You will comply with all the Client obligations set out at clauses 4 and 5.2;


14.1.5 Whilst this contract is in force You will only ever contact a Tutor via the Site;


14.1.6 You agree at all times to comply with the provisions of the Data Protection Legislation;


14.1.7 You agree to comply with all applicable laws, regulations and codes of practice which regulate the activities of the online environment;


14.1.8 You will protect Your unique password in accordance with clause 3.5.


14.1.9 You accept full responsibility for any Disputes raised as a result of issues connected to the performance or non-performance of Your RPT Tools affecting Your proper access to the Tutoring Services;


14.1.10 You have read, understood and familiarised Yourself with our Safeguarding Policies and Procedures which can be accessed here in respect of child protection and online safety.


14.2 You shall indemnify and hold harmless RPT (and any Tutor as the case may be) on demand, and shall keep RPT (and any Tutor) fully and effectively indemnified against any and all Losses arising out of or in connection with:


14.2.1 the Services;


14.2.2 any breach of these Client Terms or breach of obligation or warranty by You or the acts or omissions of You (other than and to the extent that any losses arise directly from breach of these Client Terms by RPT or by RPT’s negligence); and


14.2.3 any and all claims, complaints or legal proceedings instigated by a Tutor against You.


15. Limitation of liability


15.1 You agree that subject to clause 15.2, We shall in no circumstances be liable to You in contract, tort (including negligence) or otherwise for any consequential, special or incidental loss or damage (whether direct or indirect) or any loss of profit, anticipated profits, business, data, opportunity, revenue, goodwill, or reputation arising from Your use of the Site or the Services.


15.2 Our liability to You whether in contract, tort or otherwise shall in no circumstances exceed the total RPT Payments paid by You in the one (1) month preceding the date on which the liability arose.


15.3 Nothing in these Client Terms is intended nor shall it be construed as an attempt by any party to exclude or limit its liability for any liability which cannot be excluded or limited under applicable law, including without limitation:


15.3.1 death or personal injury caused by negligence;


15.3.2 fraud or fraudulent misrepresentation; and


15.3.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).


15.4 For clarification, the RPT Services are primarily (but not exclusively) designed to be used within the territory of the United Kingdom and except as expressly set out in this Agreement, RPT gives no warranties and excludes all other express or implied terms, conditions and warranties to the fullest extent permitted by law.


16. General

16.1 Assignment: You shall not, without the prior written consent of RPT, assign, transfer, charge, sub-contract or deal in any other manner with all or any of Your rights or obligations under these Client Terms.


RPT may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under these Client Terms.


16.2 Enforceability: If any one or more of the provisions of these Client Terms should be held to be invalid, illegal or unenforceable in any respect, the validity and enforceability of the remaining provisions contained herein shall not in any way be affected or impaired and the parties shall amend these Client Terms to add a new provision having an effect as near as legally permissible to the one held to be invalid, illegal or unenforceable.


16.3 Entire Agreement: These Client Terms together with our Privacy Policy, the Cookie Policy and the Terms of Service constitutes the entire agreement between You and RPT in relation to Your use of the Site and the Services and supersedes any prior representations, inducements or agreements relating to its subject matter.


Each of the parties acknowledge and agree that in entering into the terms of this Agreement it does not rely on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to this Agreement or not) relating to the subject matter of this Agreement other than as expressly set out in this Agreement.


16.4 Neither Tutors or Clients have the power to bind RPT in any way in respect of the obligations of the one to the other.


16.5 No Partnership: Nothing in this Agreement is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose.


16.6 We keep our statement under regular review.